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More Headaches Every Day........

If there is an index to using the on-line system, I haven't been able to determine what it is. Sometimes I am lucky and slot into the department or person I need to communicate with. At other times, nothing. The system is impersonal, confusing, and time consuming. It is "off-putting" and therefore inefficient.

I will give great credit to those who answer my queries, complaints, and suggestions in a rapid fashion.

How I long for "the good old days" when one could call an information number and a highly informed person could direct one to the correct department or person.


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KayM over 6 years ago
Too true - I also long for this in all areas of life - how great it would be to call a business or government office and not end up struggling with a phone tree for five minutes or longer and maybe never even reach a real person....
Share Too true - I also long for this in all areas of life - how great it would be to call a business or government office and not end up struggling with a phone tree for five minutes or longer and maybe never even reach a real person.... on Facebook Share Too true - I also long for this in all areas of life - how great it would be to call a business or government office and not end up struggling with a phone tree for five minutes or longer and maybe never even reach a real person.... on X (formerly Twitter) Share Too true - I also long for this in all areas of life - how great it would be to call a business or government office and not end up struggling with a phone tree for five minutes or longer and maybe never even reach a real person.... on Linkedin Email Too true - I also long for this in all areas of life - how great it would be to call a business or government office and not end up struggling with a phone tree for five minutes or longer and maybe never even reach a real person.... link